Privacy Policy

1) Introduction

CodeWarranty (“we,” “us,” or “our”) is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, store, and protect your personal and business information when you use our SaaS-based warranty management platform (the “Service”).

By accessing or using our Service, you consent to the collection and use of your data in accordance with this Privacy Policy.

2) Information We Collect

We may collect and process the following types of information:

• Personal Information: Name, email address, phone number, and company details.
• Account Information: Login credentials, user preferences, and settings.
• Transaction Information: Payment details, billing history, and subscription data.
• Technical Information: IP address, browser type, operating system, and device identifiers.
• Usage Data: Interactions with our platform, including logs, support requests, and feedback.

3) How We Use Your Information

We use your information to:

• Provide, operate, and improve our warranty management platform.
• Process transactions and manage subscriptions.
• Communicate updates, service announcements, and customer support responses.
• Monitor and enhance security, detect fraud, and ensure compliance.
• Personalize user experience and optimize platform performance.
• Comply with legal and regulatory obligations.

4) How We Share Your Information

We do not sell or rent your personal data. However, we may share your information with:

• Service Providers: Third-party vendors who assist in payment processing, hosting, analytics, or customer support.
• Legal Authorities: When required by law, court orders, or to protect our rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

5) Data Security

We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. However, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your login credentials.

6) Your Rights & Choices

You have the following rights regarding your personal information:

• Access & Correction: Request a copy of your data or correct inaccuracies.
• Deletion: Request deletion of your data, subject to legal and business requirements.
• Opt-Out: Manage email communication preferences or disable cookies through browser settings.

7) Cookies & Tracking Technologies

We use cookies and similar technologies to enhance platform functionality, analyze traffic, and personalize your experience. You can manage your cookie preferences through your browser settings.

8) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and your continued use of the Service constitutes acceptance of the revised policy.

8) Contact Information

For any questions regarding this Privacy Policy or your data rights, contact us at:

Email: care@codewarranty.com
Address: F-298, Phase VIII B, Industrial Area, Mohali, India 160074